We always aim to provide our customers with as much information as possible. If however you have a query not mentioned here, do contact us and we will be pleased to help.

Product Information & Imagery

We do our very best to ensure that the information featured on this site is as accurate as possible and provides all of the information necessary for ease of ordering.

The images and descriptions merely represent a general nature of the products. To assist with ordering we have included approximate dimensions and/or weights for each product featured where possible. Minor differences in finish can occur, reflecting the unique nature of each piece.

We reserve the right to alter the specification of items featured in the online store and we will of course up-date the web site from time to time in line with this. We reserve the right to change the availability of lines featured on the online store at any time.

Pricing

Sometimes mistakes may occur on prices that appear in the online store. We do of course make every effort possible to ensure that this does not happen. We reserve the right to correct any pricing errors. We will ensure that any mistakes that are highlighted to us are amended as quickly as possible.

We reserve the right to alter prices at any time.

Payment

Pay Pal & Bank Transfer are our chosen methods of payment. Unfortunately we don’t accept cheques.

Amendments to Orders

We cannot accept any amendments or cancellations to items that are specifically made to order. Any other amendments to standard orders should be emailed to us immediately and although we cannot promise, we will do our very best to deal with your request. Please refer to our page on returns for further information.

Complaints

Any other complaints must be e mailed directly to shop@starlingsorkney.co.uk or shop@hourstonsoforkney.co.uk

Copyright Notice

All designs are protected by design right and copyright and may not be copied or reproduced in any form. Any unauthorised use is an infringement of that legal copyright. Legalities Any dispute regarding a purchase made from this site will be governed under Scottish law.